If you are considering Total Care's services, you’re bound to have some questions. We have gathered some of the most frequently asked questions we hear from our clients.

What is home care?

Home care is one-on-one care with the activities of daily living and more. We provide caregivers to assist seniors with many services: Bathing, Dressing, Meal Prep, Housekeeping, Shopping, Appointments, and more. We provide companionship with dignity and respect.


What is home health?

Home Heath is one-on-one skilled nursing services. It is medical care provided in a patient's home based on each persons medical needs. We work with your physician to create a plan of treatment. This includes pediatric care and private duty nursing.


How do I get started with Total Care

First call us and a professional will discuss your personal needs for yourself or your loved one.

We will schedule a free assessment in the privacy of your home. We will communicate with your Doctor or loved one depending on your needs.

You are not charged or obligated for services by setting up an appointment.

How do nurses and caregivers receive training and certification?

Our professional caregivers are typically a Certified Nursing Assistant (CNA) or a Home Care Aide (HCA). some are Nursing Assistants Registered (NAR) with years of caregiving experience. They are all required to complete 12 hours of ocntinuing education per year.

Total Care also provides one-on-one training. Nurses are all skilled and certified upon hire. Each nurse has to complete 45 hours of continuing education every three years. all nurses receive a preceptorship program upon hire.


Why choose a home health agency instead of a home care agency?

Home health care is medical care giving you a greater advantage and access to skilled nursing. Total Care is both! We are home care and home health.

  • Family owned and operated
  • Locally owned company with more than 30 years in business
  • RN management and supervision
  • State licensed, insured, and bonded
  • Accepted by long term care insurance
  • Free initial assessments

All Total Care employees undergo a rigorous interview, credential verification, and orientation process. Continuous monitoring is provided for all of our employees.

Our hiring steps include:

  • Two criminal background checks at hire and annually.
  • Hands-on skills testing and training
  • Cooking education
  • Twelve hours annually of continuing education which we tailor to our clients needs
  • National sex offender registry check
  • Annual re-certification verification

Why work for Total Care if you are a new graduate?

Total Care has a great Preceptorship program! A preceptorship program is provided for each new graduate nursing staff member to fully train and provide the confidence you need to start or enhance your career.

Our preceptorship program works by providing you work experience side by side with an experienced staff member to help learn the details of each individualized case. The new employee will gain skills that will benefit them in the future. They interact with the Nurse Manager to monitor the progress of the new employee, and address any orientation needs.

Starting your career as a home health nurse will allow you to have the following experience:

  • Neonatal nursing and care for premature babies
  • Cardiovascular disease
  • Complex intravenous therapy
  • Pediatric Oncology
  • Chronic disease
  • Infectious disease
  • Genetic disorders
  • Congenital disorders
  • Respiratory disorders
  • Neurological disorders
  • Gastrointestinal disorders
  • Orthopedic disorders
  • Renal disorders
  • Blood disorders
  • Endocrine disorders
  • Dermatological disorders
  • Immunological disorders
  • Hematological disorders
  • and more...
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